DT Nexus Licenses

dt nexus licensing — user guide this guide explains dt nexus licenses, what features they enable, and how they are managed last updated 2026 04 17 overview license tiers at a glance trial standard duration 90 days 1 year seats 1 seat 1+ seats fusion capture – add on all other features ✓ ✓ how to get it just sign up https //nexus digitaltransitions com/auth/signup self serve https //nexus internal digitaltransitions com/license/purchase or contact us https //heritage digitaltransitions com/contact us/ for pricing free $1950/year/seat discounts for 5+ seats trial → standard upgrade your trial and any paid license exist independently when you purchase a standard license, dt nexus automatically uses the standard license standard licenses standard licenses can be purchased via the website https //nexus internal digitaltransitions com/license/purchase or can be sold via po by contacting a digital transitions account representative they are scoped to your organization an organization admin or admins (typically your it lead or dt point of contact) manages seats, member access, and machines included features standard licenses include every capability in dt nexus except fusion capture, multi seat management, training at the time of purchase and unlimited email, phone, and screen share support for the duration of your license feature included calibration (color profile creation) ✓ image quality validation ✓ stellar light control ✓ fusion processing ✓ ai crop ✓ batch crop edit ✓ fusion capture ✓ sequencer ✓ multi seat user management ✓ email, phone, & screenshare support ✓ training (included) ✓ purchasing a standard license sign in at nexus digitaltransitions com https //nexus digitaltransitions com on your dashboard, click buy or extend (or navigate to account → licenses & billing) choose a plan standard yearly ($1,950/seat/year) — charged automatically each year, renews until cancelled extend 1 year ($1,950/seat) — one time payment that adds one year to your existing license; no auto renewal add standard license ($1,950/seat) — one time payment for a fresh one year license; no auto renewal enter your payment details card details are tokenized by authorize net and never stored on dt servers for monthly subscriptions, enter your cardholder first and last name click subscribe or purchase your license is provisioned immediately and you receive a confirmation email standard licenses are always personal — they are attached to your account, not an organization they cannot be transferred to another account subscription management if you are on a monthly subscription, you can manage it from the dashboard view renewal date the "licenses & billing" panel shows the next billing date and plan name cancel subscription click "cancel subscription" on the dashboard a confirmation prompt warns you that future charges stop but your license remains active until the current period expires cancellation is immediate — you will receive a confirmation email after cancellation your license continues to work until the expiry date shown on the dashboard after that, the app falls back to lite mode seats and machine activation a standard license has a seat count determined at the time of purchase each workstation running dt nexus consumes one seat when the app starts and validates against your license seat in use = a machine that has been activated and is sending regular heartbeats to the license server seat freed = you or your org admin deactivates a machine in the dt nexus dashboard if all seats are occupied, additional machines cannot activate until a seat is freed to view seat usage log in to nexus digitaltransitions com https //nexus digitaltransitions com , go to your dashboard the licenses & billing panel shows your org's seat count and which machines are active to deactivate a machine (free a seat) org admins and tech members can deactivate machines from the dashboard's machine list standard members can view the list but cannot deactivate license duration, expiry, and renewal standard licenses are provisioned for 1 year (365 days) you will receive email reminders before expiry what happens at expiry the desktop app falls back to lite mode (light control and validation only) no data is lost contact digital transitions to renew if you are on a subscription, you can manage it from the dashboard view renewal date the "licenses & billing" panel shows the next billing date and plan name cancel subscription click "cancel subscription" on the dashboard a confirmation prompt warns you that future charges stop but your license remains active until the current period expires cancellation is immediate — you will receive a confirmation email after cancellation your license continues to work until the expiry date shown on the dashboard after that, the app falls back to lite mode fusion capture add on dt fusion produces a more faithful digital surrogate of the original object by improving color accuracy, especially for challenging materials it does this by combining white light and blue light captures using a method pioneered at rochester institute of technology by dr roy berns this requires dt stellar or dt gemini lights and requires a separate paid add on license, which must be purchased via po please contact dt for more information note that any license of capture one can export fusion pairs to tiffs this means that your fusion captures are never "locked away" if your license expires you can always export (or re export) fusion images; you just can't capture new fusion images without an active fusion license organization members and roles your organization in dt nexus has members with one of three roles role can view license can deactivate machines can manage membership admin ✓ ✓ ✓ tech ✓ ✓ — operator ✓ — — joining an org when an org admin invites you by email, you receive an invitation email with a link to set your password (if you don't already have an account) and sign in this invitation automatically extends the organization's license to you your org's license on your dashboard if you are a member of an org, the dashboard shows your org's standard license under "licenses & billing", including the org name, expiry, seat usage, and entitlements email notifications when email you receive license created / renewed "your dt nexus license" with key and sign in instructions 30 days before expiry expiry reminder 6 days before expiry expiry reminder 1 day before expiry expiry reminder enterprise licenses do not renew automatically your dt salesperson will be in touch to arrange your renewal you will receive expiry reminders on the 30/6/1 day schedule above if you have not renewed by those times getting help standard licenses come with unlimited phone and screenshare support in addition to email contact digital transitions at digitaltransitions com/dt support https //digitaltransitions com/dt support/ offline and grace period dt nexus is designed to work reliably even when your internet connection is intermittent if the license server is unreachable (timeout, network error), the app uses your cached license from the last successful validation features remain fully unlocked if you are signed in and the dt nexus api is unreachable (e g traveling, no internet), your login session remains valid for up to the duration of your remaining license plus one day, or up to 100 days, whichever is shorter having an internet connection at the time you launch dt nexus will reset this period account and password change email or password sign in → account (top right menu) → account settings confirm your email in the case that you do not get the email link to confirm the validity of your email address you can call dt and we can manually confirm your email address forgot password on the sign in screen, click "forgot password" enter your email if an account exists, you'll receive a reset link if no account is found, you will see a clear message with options to sign up or try a different email getting help (standard) standard includes email support training is not included with a standard license but can be purchased from dt contact digital transitions at digitaltransitions com/dt support https //digitaltransitions com/dt support/